What does the Ideal Mexico HE F69 fault code mean?
The F69 fault code on the Ideal Mexico HE indicates a domestic hot water (DHW) ignition fault. This typically means that the boiler is unable to ignite the burner when there is a demand for hot water.
Common Causes
- Faulty Ignition Electrode: The ignition electrode may be damaged or dirty, preventing it from creating a spark to ignite the gas.
- Gas Supply Issue: There may be a blockage or issue with the gas supply, which can prevent the burner from receiving the necessary gas to ignite.
Can I fix it myself? (DIY)
It is highly recommended to call a Gas Safe Engineer for any gas or electrical issues. Attempting to fix these problems without proper training can be dangerous.
Estimated Repair Cost (2026 UK Prices)
The estimated repair cost for resolving an F69 fault could be around £150 to £250, depending on whether the ignition electrode needs replacing or if there are gas supply issues that require more extensive work.