How to fix Ideal Mexico HE fault code F27

What does the Ideal Mexico HE F27 fault code mean?

The F27 fault code on the Ideal Mexico HE indicates a pump fault, which typically means that the central heating pump is not functioning correctly. This can lead to inadequate circulation of water within the heating system, resulting in heating issues.

Common Causes

  • Blocked Pump: Debris or sludge may be obstructing the pump, preventing it from operating effectively.
  • Electrical Fault: Issues with the electrical supply to the pump, such as a blown fuse or faulty wiring, can also cause the pump to fail.

Can I fix it myself? (DIY)

It is recommended to call a Gas Safe Engineer for this issue, as working with gas appliances and electrical components can be dangerous. Attempting to fix the pump without proper training may lead to further complications.

Estimated Repair Cost (2026 UK Prices)

The estimated repair cost for addressing a pump fault on an Ideal Mexico HE is around £150 to £250. This includes the cost of a replacement pump and labour, as pump replacement typically requires professional installation to ensure safety and compliance with regulations.