How to fix Viessmann Vitodens 100-W fault code F38

What does the Viessmann Vitodens 100-W F38 fault code mean?

The F38 fault code on the Viessmann Vitodens 100-W indicates a wiring issue within the boiler’s electrical system. This can lead to improper functioning or failure of the boiler, necessitating immediate attention.

Common Causes

  • Loose Connections: Wires may have become disconnected or loose over time, causing communication failures between components.
  • Damaged Wiring: Insulation on wires could be worn or damaged, leading to short circuits or open circuits that trigger the fault code.

Can I fix it myself? (DIY)

It is strongly advised to call a qualified Gas Safe Engineer to diagnose and repair wiring issues, as working with electrical components can be dangerous and may void warranties.

Estimated Repair Cost (2026 UK Prices)

The estimated repair cost for resolving the F38 fault code is around £150 to £250. This includes the cost of a technician’s visit and potential replacement of damaged wiring or connectors.