How to fix Baxi Platinum fault code F96

What does the Baxi Platinum F96 fault code mean?

The F96 fault code on a Baxi Platinum boiler indicates a problem with the domestic hot water (DHW) flow switch sensor. This sensor is responsible for detecting water flow and can lead to heating issues if faulty.

Common Causes

  • Faulty Flow Switch: The flow switch may be defective or stuck, preventing it from accurately detecting water flow.
  • Wiring Issues: Damaged or loose wiring connections to the flow switch can disrupt communication between the sensor and the boiler control board.

Can I fix it myself? (DIY)

It is recommended to call a Gas Safe Engineer for this issue, as it involves gas and electrical components that require professional handling for safety reasons.

Estimated Repair Cost (2026 UK Prices)

The estimated repair cost for fixing the F96 fault code is around £150 to £250. This includes the cost of replacing the flow switch and any necessary labour charges.