How to fix Baxi Platinum fault code F24

What does the Baxi Platinum F24 fault code mean?

The F24 fault code on a Baxi Platinum boiler indicates an overheating issue, which can lead to potential damage if not addressed promptly. This fault typically arises when the boiler’s temperature exceeds safe operational limits, triggering a safety mechanism to prevent further overheating.

Common Causes

  • Blocked Heat Exchanger: A buildup of debris or limescale can restrict water flow, causing the boiler to overheat.
  • Faulty Thermostat: If the thermostat is malfunctioning, it may not accurately read the temperature, leading to overheating conditions.

Can I fix it myself? (DIY)

While some basic maintenance can be performed, it is strongly advised to call a Gas Safe Engineer for any issues related to overheating, as they can involve gas and electrical components that require professional handling.

Estimated Repair Cost (2026 UK Prices)

The estimated repair cost for addressing an F24 fault could range from £150 to £300, depending on whether the issue is a blocked heat exchanger or a faulty thermostat. This includes parts and labour, with costs reflecting the complexity of the repair.